Your life stays on your PC.
What Ayra and vynoriq.com collect, why, where it goes, and how you control it. Plain words, no tricks.
1. Who we are
Vynoriq is a software studio in Pakistan, founded by Asad Mehmood. We make Ayra, an AI companion app for Windows, and run vynoriq.com. Questions about privacy: support@vynoriq.com.
2. What stays on your computer
Ayra runs on your own PC. The following is stored only there, in Ayra's folder, and is never sent to us:
- Her memory of you — names, plans, preferences and everything she learns as you talk.
- Your conversation history, reminders, alarms, routines, task lists and settings.
- Files she reads, writes or creates for you, and images or videos she makes.
- Your own keys (for example a Google AI Studio key or a Telegram bot token). They are kept on your PC and used only to talk to that service.
Uninstalling Ayra or deleting her folder removes this data. You can also ask her to forget something at any time.
3. Where your words go when you talk to her
This depends on the brain and voice you choose in setup:
- Offline brain (on your PC) — what you say is understood and answered on your computer. Nothing leaves it.
- Your own Google key — your messages and voice go directly from your PC to Google (Gemini) under your own Google account and Google's terms. We do not see them.
- Vynoriq Key (online plan) — your messages pass through our server on their way to Google and the reply comes back the same way. We do not store the content; we only count requests and tokens per day to apply your plan's limits.
- Ayra Live — our server gives your PC a short-lived access token; your voice then goes directly from your PC to Google. We record only the minutes used.
- Google voices — when you choose a Google voice, the sentence Ayra is about to say is sent to Google to be spoken.
Features that by nature use the internet — web search, news, weather, YouTube, sending a file to your phone, email or WhatsApp — send only what is needed for that task, to that service, when you ask for it.
4. Camera, microphone and screen
- Microphone: Ayra listens through your microphone so you can talk to her. With the offline brain the audio is processed on your PC.
- Camera: off unless you switch it on in Settings. When on, she looks now and then to start a conversation; frames are not saved and not sent to us.
- Screen: only when you share it or ask her to look. A screenshot is used for that answer and not kept.
5. What vynoriq.com collects
- Account: your name, email address and a hashed password (or a sign-in link with Google / Facebook if you choose that).
- Activation: your activation key (stored encrypted), and for each PC you activate: a one-way fingerprint of the PC (not your files or hardware details), the PC name, and when it last checked in.
- Desktop sign-in: a token for each computer you sign in on, its name and when it was last seen. Never your password.
- Online plans: your plan, its dates and daily usage counts.
- Payments: card payments are handled by Stripe and PayPal payments by PayPal — we receive a payment reference, amount and status, never your card number. For Easypaisa and JazzCash we store the Transaction ID, the mobile number you paid from and the amount, so we can confirm your payment.
- Reviews: if you write one, the name, city, rating and text you enter. Your email is never shown.
- Security logs: IP address and basic request logs to stop abuse and keep the site safe.
- Cookies: only the essential ones — one keeps you signed in and one protects forms from misuse. No advertising, analytics or tracking cookies. See the cookie policy.
6. Why we use it
To create and protect your account, activate Ayra on your PCs, provide online plans, process and confirm payments, answer support requests, prevent fraud and abuse, and meet legal and tax duties. We do not use your data for advertising and we do not sell it.
6a. Legal basis (GDPR / UK GDPR)
If you are in the European Economic Area or the United Kingdom, we rely on these legal bases:
- Contract — your account, activation, online plans, payments and support (we need the data to give you what you asked for).
- Legal obligation — keeping payment and tax records.
- Legitimate interests — security logs, preventing fraud and abuse, and improving the website, balanced against your rights.
- Consent — optional things such as joining the Ayra Academy waiting list or connecting your own accounts. You can withdraw consent at any time.
7. Who else processes it
Our hosting provider (the website and its database), Stripe and PayPal (payments), Google (only for the online brain, Ayra Live and Google voices, as described above), and Google / Facebook if you sign in with them. Each acts under its own privacy terms. The website also loads its fonts from Google Fonts, which receives your IP address to deliver them.
7a. International transfers
Vynoriq is based in Pakistan and some of our providers are in other countries, including the United States. When your data moves between countries we rely on our providers' standard safeguards, such as the European Commission's Standard Contractual Clauses where they apply.
8. How long we keep it
- Account, activation and plan records: while your account is open.
- Payment records: as long as accounting and tax law requires.
- Daily usage counts: up to 12 months. Security logs: up to 12 months.
9. Your choices and rights
You can see your activation, PCs, plan and sign-ins on My account, remove PCs and sign out computers there. You can ask us for a copy of your data, a correction, or deletion of your account by writing to support@vynoriq.com from your account email. We reply within 30 days.
If GDPR or UK GDPR applies to you, you also have the right to: access your data, correct it, have it erased, restrict or object to how we use it, receive it in a portable format, and withdraw consent at any time. You can also complain to the data protection authority in your country. We will never charge you for a reasonable request.
10. Children
Ayra and vynoriq.com are for people aged 18 and over. We do not knowingly collect data from children. If you think a child has created an account, contact us and we will delete it.
11. Security
Passwords are hashed, activation keys are stored encrypted and activations are digitally signed. Ayra's control panel on your PC only accepts requests from your own computer. Risky actions — deleting, sending, posting, buying — always wait for your clear "yes".
12. Changes
If we change this policy we update the date above, and for important changes we tell you on the website or in the app.