Privacy Policy

Last updated: 11 October 2026

This policy explains what Vynoriq collects when you use Vynoriq AI and how it is used.

What we collect

• Account: name, email, hashed password, credit balance, purchase history.
• Optional social sign-in: if you choose Google or Facebook, we receive your provider account identifier, name and email for authentication. We store a hash of the provider identifier to connect it to your Vynoriq account. Provider access tokens are used during sign-in and are not kept in our account database. We do not request your contacts or permission to post on your behalf.
• Content: your chat messages, prompts, uploaded photos, and the images and videos you create.
• Payments: handled by Stripe and PayPal. We receive a payment reference, amount and status, never your full card number.
• Technical: IP address and basic logs for security, abuse prevention and rate limiting. We use one session cookie to keep you logged in; no advertising trackers.

How we use it

To provide the Service, process payments, prevent abuse and enforce our rules, answer support requests, and meet legal obligations. We do not sell your data. Model-training contributions are optional and require the controls in Profile & settings; see the Data & learning information before contributing.

Who processes it

To generate replies, images and videos, your prompts and uploaded photos are sent to our third-party AI processing providers, which may be located outside the United Arab Emirates (for example in the United States and the European Union). Chat questions with web search are processed by a search-enabled AI provider. Payments are processed by Stripe and PayPal. Our website is hosted by our hosting provider. These processors act under their own terms and security measures.

How long we keep it

Generated files and uploaded photos: 30 days, then deleted from our servers. Chat history: until you delete the chat or your account. Payment records: as long as tax and accounting law requires. Safety logs of blocked requests: up to 12 months.

Your rights

You can view and delete your chats in the app. You can ask for a copy of your data, correction, or deletion of your account by emailing support@vynoriq.com. We will respond within 30 days.

Account and social-login data deletion

To request deletion of your Vynoriq account or its Google/Facebook connection, email support@vynoriq.com from your registered email with the subject “Account data deletion”. State whether you want the social connection removed or the whole account deleted. We may verify ownership before processing your request. You can also revoke Vynoriq access in your Google or Facebook account settings; revoking provider access does not itself delete your Vynoriq chats or account.

Security

Passwords are hashed, traffic is encrypted (HTTPS), and your files are only served to your own logged-in account.

Children

The Service is for adults (18+). We delete accounts we learn belong to a minor.